Club Premier uses QPX to launch new frequent flyer programs

Mexico’s leading coalition loyalty program and the operator of Aeroméxico’s frequent flyer program, Club Premier, recently launched a completely new website, www.clubpremier.com that allows Club Premier members to redeem awards online. Powered by our QPX™ pricing and shopping engine, the new website makes it much easier for members to shop and redeem kilometers for Aeroméxico flights. 

As part of the launch, Club Premier introduced two ways for members to use their awards -- using Classic Awards or Always Awards. The Classic Award program offers members the best value for their kilometers. This program uses traditional, fixed mileage awards based on limited availability. As you can see in the example below, Classic Awards are only available for the top two flights traveling from Mexico City to Cancun:



However, the Always Awards program is more flexible. Always Awards point requirements are based on the current availability and price of tickets, but are always available for redemption. This means if a Classic Award is sold out, Club Premier members can still book an Aeroméxico award seat with their Always Awards. This is great for popular routes that sell out quickly.

Using the same example where a traveler wants to go from Mexico City to Cancun, you can see they now have access to all Aeroméxico flights, even those that were previously unavailable using their Classic Award kilometers.



“We’ve been very happy with the product and the people who helped us implement QPX. It was a pleasure working with them” said Jeremy Rabe, CEO, Director General, Club Premier, Aeroméxico. “And, because of the new functionality, our Club Premier members will get even more flexibility and value for their loyalty.”

We’re really pleased to have Club Premier as part of the ITA Software by Google family. We look forward to seeing what comes next.

Posted by Mike Mo, Sales and Business Development Manager